Business Suite Services
Five services. One team.
Outsourced business support and web development for small businesses, delivered by one team instead of several separate freelancers. Based in Newport, Rhode Island, working with clients across the country. Here is what each one actually includes.
/01
Website Services & Web Development
If you can describe it, we can build it
We hand-code websites and the systems behind them. No templates, no page builders, no monthly platform rent. You own the code, the data, and the domain outright.
Live preview enginesAn interactive try-it-now experience on your site where a visitor enters real details and watches a personalized result render on screen, before they ever sign up. Almost nobody in small business web offers this.
Lead capture wired end to endA visitor fills your form, the record lands in your database, your CRM updates, and a confirmation email sends itself. All in about a second.
Custom tools and portalsClient dashboards, quote calculators, booking systems, internal apps, and integrations between software that was never meant to talk.
Anything you can describeBring us the idea in plain English. If it can be built, we will design it, engineer it, and ship it on your domain.
/02
Admin Assistance & Project Management
Pipelines and campaigns that run themselves
The administrative work that quietly eats your week, handled and tracked. Then we go further and automate the parts that should never have needed a person.
Automated sales pipelinesDeals move through stages on their own as things happen. Nothing sits in limbo because someone forgot to update a card.
Drip campaigns and sequencesMulti-step follow-up that fires on a schedule or on a trigger, so leads stay warm and past clients hear from you without you writing a word.
Deal and project trackingEvery project gets real owners, real dates, and a status you can see at a glance, with weekly reporting so nothing slips.
The unglamorous stuffData entry, documentation, invoicing support, vendor follow-up, expense tracking, and travel coordination.
/03
Inbox Management & Organization
From 247 unread to inbox zero
Most owners we meet have thousands of unread emails and no system. We build one, then run it daily so you open your inbox to decisions, not clutter.
Inbox zero, maintainedWe do not just clean it once. Every message gets triaged, answered, filed, or escalated the same day, so the count stays at zero.
A filing system that fits youFolders, labels, and rules built around how your business actually works. Clients, billing, needs-you, follow-up. Everything findable in seconds.
Replies in your voiceWe draft and send routine responses the way you would write them. You approve the tone once and we hold the line on it.
Nothing gets buriedFollow-ups tracked automatically, so the quote you sent three weeks ago does not quietly die in the archive.
/04
Calendar Management & Appointment Setting
Custom calendars and automated booking flows
More than scheduling. We design the whole booking experience and connect calendars that were never meant to work together.
Custom-built calendar toolsA booking page, a team scheduler, or an internal calendar app shaped around your process instead of forcing you into someone else's software.
Multi-calendar across organizationsPersonal, team, client, and vendor calendars synced into one view. No more double-booking because two systems did not talk.
Automated booking flowsConfirmations, reminders, reschedule links, intake questions, and follow-ups fire on their own. Fewer no-shows without you chasing anyone.
Protected focus timeWe defend the blocks where you actually get work done, and route everything else around them.
/05
Social Media Management & Marketing
Video-first content and campaigns that convert
Consistent presence on Facebook, Instagram, and LinkedIn, plus the marketing work behind it. Short-form video is where the reach is right now, so that is where we put the effort.
Engaging video contentReels, shorts, and vertical video built from your work. Hooks, captions, on-screen text, and trending audio, formatted correctly for each platform.
Advanced campaign tacticsAudience targeting, retargeting warm visitors, seasonal pushes, and A/B testing hooks and thumbnails to find what actually lands.
Community managementComments and DMs answered promptly, because engagement in the first hour drives everything the algorithm does next.
Reporting that means somethingMonthly numbers on reach, engagement, and leads generated. Not vanity metrics.
Why one team beats five freelancers
Instead of managing a virtual assistant, a social media freelancer, a project coordinator, and a web developer separately, you get one team, one invoice, and one point of contact. Everyone already knows your business, your voice, and your systems. And you own everything we build for you.
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Ready to see the numbers?
Two packages, transparent hourly rates, and a calculator that shows your monthly total before you talk to anyone.
See pricing